Zoho is one of the best Customer Relationship Management (CRM) solution providers, which is used to improve platform efficiency by a margin. Choosing a CRM for your business can be challenging, so if you are wondering which to choose, the answer is Zoho. The competitive pricing and customer support make it unique. The comprehensive range of services from Zoho with tools like emails and sales calls can be accessed from any device. Zoho Subscription helps manage emails, sales calls, social media campaigning, webinar organising, report generation, and presentations for the team.
Zoho CRM Subscription Plans and Pricing
Zoho has four types of plans to offer its users a flexible process of updating and cancellation. It also provides a free trial period initially. With plenty of features, Zoho Subscriptions API documentation is free with every plan.Free Zoho Plan
It is the best plan for small teams with less than three users. Zoho offers features to manage leads, tasks and accounts forever free with this plan. By signing up for a free plan, users get 150 email notifications per day and five custom lists per module. The storage space is also limited to 1 GB in this free plan from Zoho.Standard Zoho Plan
The standard plan from Zoho is the most basic one for operations and is also the most affordable. It can manage workflow and generate reports with a custom dashboard. Zoho’s standard plan gives scoring rules and mass emails with proper charts and business insights with multiple pipelines. It costs $14 per month per user when billed annually and $20 per month per user when billed monthly.Professional Zoho Plan
It offers some additional features for users to easily understand the management of leads and contacts. The professional plan from Zoho also gives access to automation processes, web-to-case forms, and inventory management. There are features like sales signals, email integration, and blueprint process management available with this plan. Additionally, Google ad integration helps in keeping advertising requirements centralised. It costs $23 per month per user when billed annually and $35 per month per user when billed monthly.Enterprise Zoho Plan
The enterprise-level plan from Zoho is suitable for larger businesses. In Addition to the professional plan, it has an artificial intelligence software called Zia AI for better communication. Data encryption, custom module accessibility, command centre, canvas, multi-user portals, mobile SDK, and MDM are some of the features that make it the best choice for enterprise-level businesses. It costs $40 per month per user when billed annually and $50 per month per user when billed monthly.Ultimate Zoho Plan
As the name suggests, it is the best option for big companies. It increases the usability and capabilities of every feature in the enterprise plan. Big organisations prefer the ultimate plan, which comes with more storage, enhanced customisation, and automation suggestions. The ultimate plan from Zoho comes with an advanced BI bundle and Zoho analytics. It has a free 30-day free trial. It costs $52 per month per user, and users can only buy this package annually as it is not available with a monthly contract.Zoho CRM Plus Plan
CRM plus from Zoho has a total of nine services in one place. It is ideal for visitor tracking, help desk, project management, social media marketing, sales emails, and customer surveys. Other advanced features include integration with other Zoho apps and time tracking. Plus plan offers the whole ecosystem to the users. It can track up to 5k visitors per user, and the monthly limit is 200k. The limit can also be increased with add-on plans. It costs $69 plus taxes per month per user with an initial free trial. A user can avail of two free backups every month as well. Every feature is scalable with additional cost, including data backup limit and storage.Zoho Bigin Plans
Zoho launched Bigin for businesses of small scale at very convenient pricing. It has few features compared to CRM and CRM Plus, but it is the best choice for small businesses. Bigin has two plans to offer, the free one and the paid one. The free plan has limited options, but it is the best choice for freelancers and managing activities on a one-user platform.Users also get 50000 records with the plan and avail of additional with extra charges. Workflow management, report generation, streamlining processes, and creating a custom dashboard are easy with the paid plan of Zoho Bigin. You can also integrate Microsoft 365 and Google Workforce easily with it. The paid plan of Zoho Bigin costs around $7 per user a month, billed annually with a 15-day free trial.
Head-to-head Zoho CRM Plan Comparison
Here is head to head comparison of all the plans for a better understanding of Zoho subscription pricing:| Quality/ Plan | Standard Plan | Professional Plan | Enterprise Plan | Ultimate Plan |
| Price (per user) | 20 USD (per month) | 35 USD (per month) | 50 USD (per month) | 65 USD (per month) |
| Lead scoring fields per module | 10 | 20 | 30 | 50 |
| Custom fields per module | 10 | 155 | 300 | 500 |
| Custom modules | 0 | 0 | 100 | 500 |
| Custom dashboard | 10 | Unlimited | Unlimited | Unlimited |
| Storage | 1 GB | 1 GB | 1 GB | 5 GB |
| Autoresponder features | No | No | Yes | Yes |
| Email templates | 100 | Unlimited | Unlimited | Unlimited |
| Maximum response time | 24 hours | 8 hours | 3 hours | 1 hour |
| Customer support | Not available | Business hours | 24 hours 5 days a week | 24/7 |
Zoho CRM supports 28 languages. It allows users to pay for the plan that they need. A Zoho plan can also be upgraded to the more suitable version anytime with encryption technology and other advanced file protection methods. Zoho CRM has rich features at very affordable rates suitable for businesses of every scale. Effortless deployment and uncomplicated customisation make it easy to use.
Zoho One
Zoho One is a bundle with 40+ Zoho enterprise-level apps that can make a business run smoother with every process. With the Zoho One plan, every service can be availed on an affordable budget. Zoho CRM plan is also included in Zoho one. Here are some of the processes where Zoho One can help a business:- CRM Plus
- Employee management
- Time and expense tracking
- Project and inventory management
- Scheduling
- Marketing automation
- Invoicing and billing
- Vendor management
- Financial management
- Training management
All Employee Pricing Model: 37$ per employee per month when billed annually and 45$ when billed monthly.
Flexible User Pricing Model: 90$ per user per month when billed annually and 105$ when billed monthly.
With the All Employees Plan, every employee of the enterprise must have the Zoho One package. If an enterprise needs a part of employees on the Zoho One package, the Flexible User Pricing Model is the best option. Enterprises can add or remove users as per their needs. Refunds will be there if any user is removed, and the same charge structure applies to every new user.
What has not included in Zoho One
Although, Zoho One plan provides access to more than 40 apps for managing business activities, there are some services that are not included in this plan. Services like Zoho ZeptoMail, Zoho Catalyst, Zoho Books, Zoho Classes, Zoho Workerly, domain registration, etc., are not available with the Zoho One plan. Moreover, apps from ManageEngine, Site24/7, and TrainerCentral are not part of the Zoho One plan. If a business has paid for any of the services out of 40+ from Zoho One, a full plan can be availed with a quick process. It can be done with the help of customer support in easy steps. Businesses can seamlessly upgrade service accounts to ZOHO One and associate it with existing individual product plans.Agency-based applications like Zoho Workerly, Zoho Recruit, Zoho Socials are not part of Zoho One but you can add-on conveniently by purchasing it separately. With a powerful API, separate integrations with Zoho apps are also possible. For example, Zoho Books can be integrated with Zoho CRM as an add-on option. For integrating Zoho Books to Zoho CRM, businesses need to have a professional or above plan of Zoho CRM. Users can also get assistance from Zoho support to make integration easier.
